by Ali Gomulu | Nov 24, 2020 | Uncategorized
The New Not-So Normal: Contact Centers for Insurance Companies are Hot Spots for Internal Breaches 24 November 2020 By: Ali Gomulu The year of COVID-19 has been a nightmare on so many levels, with over a million dead globally, and nearly a quarter of those in the USA....
by Arti Visana | Nov 18, 2020 | Media, Uncategorized
Contact Center Cybersecurity 2021: Access Management More Important Than Ever 17 NOVEMBER 2020 By: Juhi Fadia Originally published in Customer Magazine Whether a contact center is run by an enterprise, by an outsourcing partner, by a government agency, insurance...
by Mohie Ahmed | Nov 17, 2020 | Uncategorized
As Contact Center Data Grows, So Grows the Risk of Data Breaches: PAM Now A Priority for 2021 17 November 2020 By: Mohie Ahmed In an increasingly virtual, distributed, and remote working world, more people are relying on contact centers than ever before. The contact...
by Shrey Fadia | Nov 12, 2020 | Media, Uncategorized
Improve Your Security Score In 2021 By Taking These Three Steps 12 NOVEMBER 2020 By: Shrey Fadia Originally published on Pandemic Tech News By November 30, 2020, certain U.S. Department of Defense (DoD) prime contractors and subcontractors will need to complete a...
by Orhan Yildirim | Nov 10, 2020 | Uncategorized
Three Trends for 2021: Time to Improve Your IT Security Score 10 NOVEMBER 2020 By: Orhan Yildirim Heading into 2021, IT teams are preparing plans and budgets, and part of their rationale for investing in a more comprehensive cybersecurity posture is what their IT...
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